After Servise

Trouble reporting channels: after sales service hotline opens 24 hours a day, Service Center WeChat official account and mobile APP are open 24 hours a day.
Quick Response: After receiving the user's failure report, complete the first contact with the user within 5 hours and decide how to deal with it.
On-site service: Arrange and process within 1 hour, and feedback the arrangement to the customer in time.
Service return visit: After the service is completed, WeChat pushes 100% follow-up return visit.